We guarantee:
- 1 year support for all commercial products;
- access to updates throughout the product lifecycle;
during the first 60 days from the date of sale, should a problem occur that is specifically related to one of our products and we are unable to resolve (fix) the problem, we will refund amount of the purchase price;
- 100% satisfaction Guarantee, this means that our products will work as it is specified in the
- description for each product, for a basic installation of software for which this product is designed;
- response to your request within 24 hours.
Our Support includes:
- consultation on the products work;
- resolving problems that is specifically related to our products;
- comprehensive assistance with resolving problems that is not specifically related to our products;
- modifications to the product at your request if the change would be beneficial for other users of the product.
Last updated at: 2020-11-06